Kelsey Smith

Kelsey Smith is a seasoned professional in education and customer retention, currently serving as the Director of Customer Retention at Breakout Learning since April 2024, while also fulfilling the role of Education Advisor at NaHCO3 since July 2021. Previous experience includes Strategy Lead at Edpuzzle, where responsibilities involved improving business metrics through data analysis and strategic collaboration, and Senior Manager of Strategy and GTM at Subject. Kelsey has extensive background in curriculum development as Programs Director at Young Musicians Foundation and worked as an Educational Consultant and Curriculum Developer at Aspen Learning. Early career roles included Arts Integration Teacher at Los Feliz Charter School for the Arts and Instructor at Sol-La Music Academy. Educational credentials include an MBA with a focus on Social Impact from UCLA Anderson School of Management and a B.A. in Music Education and Applied Developmental Psychology from UCLA.