Rob Wilkinson is an accomplished professional in After Sales and Customer Service with extensive experience across several luxury brands. Currently serving as After Sales Director at BREITLING since June 2017, Rob has previously held significant roles, including Global Head of Customer Service at Vertu, where responsibilities encompassed strategic oversight of customer service and operations. Other notable positions include International Service General Manager at Alfred Dunhill and Manager of Cartier International Service, UK, where Rob implemented global strategies to enhance service quality. Early career experience at Ebel involved establishing a benchmark for customer service in the UK watch sector. Rob holds an Engineer’s Degree in Watchmaking from W.O.S.T.E.P.
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