Elizebeth Lee is a dedicated IT Customer Service professional with over 15 years of experience in Operation Continuity Management, Customer Support, and Project Management. Currently serving as the Business Services Applications & Administration Manager at Brenntag, Elizebeth has previously held roles such as User Success Engineering Manager at Quintiq, where they oversaw 24/7 support operations and improved customer satisfaction scores. Elizebeth holds certifications in ITIL Foundation, Scrum Master, and PRINCE2 Project Management, and has played a critical role in enhancing support processes across various systems and industries. They earned a degree in Information Technology from University Kebangsaan Malaysia.
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