Patrick Frei is an experienced Information Technology professional currently serving as the Help Desk Coordinator at Bressler, Amery & Ross, P.C. since August 2020, where responsibilities include providing technical support for over 300 employees across multiple offices, managing cybersecurity systems, and delivering both onsite and remote IT assistance. Previous roles include Information Technology Support Specialist at Tiffany & Co., where Patrick offered troubleshooting services, and Help Desk Technician at Spartech Solutions LLC, providing support to over 24,000 employees. Patrick's early career includes a position at CY DRAKE LOCKSMITHS, INC. as a Locksmith. Patrick holds education credentials from Northampton Community College obtained between 2016 and 2018.