Heather Olson is a seasoned professional with extensive experience in implementation services and client management. Currently serving as Manager of Implementation Services at Brex since October 2022, Heather has honed skills in overseeing successful project completions. Prior to this role, Heather spent over a decade at SAP Concur in various capacities, including Executive Operations Manager and Implementation Project Manager, where over 150 implementations were successfully managed. Additional experience includes roles at Who's Calling Inc., where supervisory support and process improvement were key responsibilities, and Starbucks Coffee Company, focusing on customer service excellence. Heather holds a Bachelor of Arts in Organizational Communication from Northwest University.
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