Jim Collins is an experienced IT Support Engineer, currently working at BridgeBio since February 2024, with a strong background in providing technical support across various companies. Prior roles include IT Support Specialist L2 at BlackRock, where responsibilities involved maintaining deskside service levels and collaborating with global support teams. Jim's experience includes desktop support for Windows, Mac, and Unix environments, cloud and SaaS administration, and remote support, with a proven track record in inventory management and new employee onboarding. Previous positions also encompass teaching technical skills and offering executive support, further highlighting expertise in asset management and client relations throughout several technology-focused organizations.
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