Sheraton J. is currently an Enterprise Client Success Manager at BridgeCare, specializing in State, Local, and Education government agencies using SaaS products. Previously, Sheraton held roles at AT&T and Zendesk, where they excelled in customer success and account management, contributing to significant revenue growth and client satisfaction. Sheraton earned an MSc in Business with Marketing Management from Northumbria University and a BA in Mass Communication from the University of Maine, where they also competed as a Division I student-athlete.
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