Lynne Cox

Lynne Cox is a seasoned professional currently serving as Senior Delivery Manager at Bridgeforce since November 2012, where responsibilities include managing client projects and relationships, contributing to revenue growth, and ensuring exceptional service delivery. Previously, Lynne held multiple roles at the Royal Bank of Scotland from October 2002 to November 2012, including Head of Customer Experience in Retail Banking Operations, where efforts focused on improving customer experience and regulatory compliance. Lynne's extensive experience spans various positions in operations, including debt management, fraud operations, and mortgage services, complemented by a strong educational background with an LLB (Hons) from the University of Strathclyde.