Ash Serratt

Technical Account Manager at Bridgehead IT

Ash Serratt has a diverse work experience spanning various roles and industries. Starting in 2004, Ash worked at OCE NORTH AMERICA as an Account Manager, responsible for selling a full product line of printers, plotters, scanners, and software to a portfolio of 125 clients. Ash nurtured client relationships and collaborated with clients to conduct needs analysis and design hardware system layouts.

In 2010, Ash joined Thomas Reprographics as a Solution Engineer, where they worked until 2011. This role involved providing technical solutions and support to clients.

From 2011 to 2012, Ash worked at PCTEL as a Regional Accounts Manager, although specific details about this role were not provided.

In 2012, Ash transitioned to Ben E. Keith Foods as an IT Manager. In this role, Ash managed multiple locations with over $500M in revenue and 500+ employees. They also led a technical team of 6 and coordinated the 24/7 on-call support program. Ash recommended and implemented technology solutions, provided support for various applications, and initiated the migration to Office 365.

In 2019, Ash joined 3Sixty Integrated as a Senior Solutions Engineer, a role they held until 2021. During this time, Ash's responsibilities included providing technical solutions and support to clients.

Currently, Ash is working at Bridgehead IT as a Technical Account Manager, starting in 2021. However, specific details regarding this role were not provided.

Ash Serratt attended the Naveen Jindal School of Management at UT Dallas from 1998 to 2002, where they obtained a BA degree in Management Information Systems. In terms of additional certifications, Ash obtained the CCDA certification from Cisco in December 2013 and the CCNA certification from Cisco in December 2013. They also obtained the Microsoft Certified: Security, Compliance, and Identity Fundamentals certification from Microsoft in March 2022. In addition, Ash pursued certifications in Network+ and Security+ from CompTIA, but the specific obtained month and year are unknown.

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Timeline

  • Technical Account Manager

    June, 2021 - present