Eric Mann is a Senior Systems Administrator currently employed at Bridgehead IT, where they are responsible for advanced installations and troubleshooting of client server and storage systems. Previously, they worked as a Senior Infrastructure Enterprise Engineer at Sirva and held various roles at RSM US LLP, including Tier 3 Customer Service Desk Leader and MTS Infrastructure Data Center Projects Senior Associate. Eric's career in IT began with a passion for technology cultivated during their childhood in Chicago, where they assisted a sibling in building a computer. Eric holds a degree from Texas A&M University - San Antonio and is certified in CCA-V and ITILv4 Foundations.
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