Michael Rubino

Michael Rubino is currently a CX Solution Architect at Bridgepointe Technologies, where they provide end-to-end assessments of CCaaS and consult with clients to enhance design and functionality for optimal business outcomes. Previously, they served as the Manager of Client Services at RainFocus and held the role of Implementation Manager at inContact, implementing call center solutions. Michael also directed Loss Mitigation and Loss Recovery departments at Select Portfolio Servicing, managing a large team and overseeing compliance. They are pursuing an Associate's Degree in Finance at Johnson & Wales University and a Bachelor's Degree in Business Administration and Management at Dowling College.