Bright Pattern is a leading provider of multichannel cloud based contact center software.

Enterprise Software

Software

Support Services

Bright Pattern

Bright Pattern's headquarters in South San Francisco, CA, United States

Michael Mccloskey

Mike Gallagher

Ivan Malyshkin

Konstantin Kishinsky

Andrii Petrenko

John OBrien

Sergey Timoshevsky

Steve Baker

The Engineering Team at Bright Pattern is responsible for developing and maintaining the multichannel cloud-based contact center software. This includes designing and implementing user interfaces, server-side logic, and ensuring robust, high-performance systems. The team collaborates closely to innovate and improve software features, solve complex technical challenges, and provide technical solutions that enhance the customer experience.

Engineering Team

The Quality Assurance Team at Bright Pattern ensures the reliability, performance, and security of our multichannel cloud-based contact center software by conducting thorough testing and validation processes. They identify and address defects, enforce quality standards, and collaborate with other departments to enhance overall software quality and user experience.

Quality Assurance Team

The Sales and Business Development team at Bright Pattern focuses on expanding market reach and driving revenue growth by identifying new business opportunities, managing client relationships, and closing deals. They work collaboratively to understand customer needs, tailor multichannel cloud-based contact center solutions, and ensure customer success through dedicated support and consultation.

Sales and Business Development

This department focuses on designing, coding, and maintaining software applications.

Software Development

The Accounting & Finance team at Bright Pattern manages the company’s financial health by overseeing budgeting, financial reporting, and forecasting. They ensure compliance with financial regulations, optimize financial operations, and provide strategic financial insights to support informed decision-making.

Accounting & Finance

This department focuses on driving growth through strategic partnerships and enhancing customer experiences.

Bright Pattern

Org chart

Teams

Engineering Team

Quality Assurance Team

Sales and Business Development

Software Development

Accounting & Finance

Business Development

Offices

Bright Pattern

Org chart

Teams

Engineering Team

Quality Assurance Team

Sales and Business Development

Software Development

Accounting & Finance

Business Development

Offices

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