Sushmitha M.

Sushmitha M. started their work experience as a Specialist at McKinsey & Company from July 2016 to June 2018. Sushmitha then worked as a Graduate Research Assistant at Texas State University from September 2018 to August 2020. Currently, they are working as a Salesforce Business System Administrator at Bright Power, Inc. starting from March 2021. In this role, they collaborate with stakeholders to identify business requirements, provides data-driven recommendations, and presents new Salesforce implementations. Sushmitha also builds reports and dashboards to monitor data quality and integrity, conducts training sessions for new users, and partners with stakeholders to drive improvements and customizations.

Sushmitha M. completed their Master's degree in Technology Management at Texas State University from 2018 to 2020. Prior to that, they obtained a Bachelor of Technology (BTech) in Computer Science from SRM University, spanning the years 2012 to 2016. Additionally, Sushmitha holds certifications in various fields. In September 2021, they became a Salesforce Certified Administrator (SCA), and they also obtained Salesforce Certified Associate credentials from Salesforce in April 2023. Furthermore, Sushmitha acquired the Jira Fundamentals Badge from Atlassian in February 2023. It is worth noting that Sushmitha has also engaged with Trailhead by Salesforce, although no specific years or degree program are mentioned for this experience.