Ivan Donchev is a Senior Solution Consultant with expertise in ServiceNow, possessing 2 years of experience in configuring, developing, and administering the ServiceNow platform, alongside over 8 years in IT. At BRIGHT from 2022 to 2023, Ivan gathered requirements, developed custom solutions, and implemented ITSM processes. Prior to that role, Ivan worked at Postbank as an Expert in IT Operations, where responsibilities included data processing and system monitoring. Ivan's career also includes experience as a Mainframe Operations Engineer at Hewlett Packard Enterprise. Currently, Ivan is pursuing a Bachelor's Degree in Industrial Engineering and a Master's Degree in E-Management at Technical University Sofia.
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