Julia Doty

Director, Global Field Operations at Brightcove

Julia Doty has a diverse work experience spanning over 20 years. Their most recent role is as Director of Global Field Operations at Brightcove, a position they have held since December 2020. Prior to that, they worked at EFI, where they served as the Manager of Sales Deal Desk for Display Graphics Americas from September 2018 to December 2020. At EFI, Julia was responsible for advising the sales team on deal-related matters and ensuring revenue rules were met.

Julia also has experience working at EXFO, where they held two different roles. From 2015 to 2018, they served as the Renewals Manager - Americas, responsible for managing sales tactics and strategies and ensuring timely renewals of maintenance contracts. Prior to that, they worked as a Service Delivery Specialist, overseeing the sales order process, renewing service agreements, and delivering high-quality service to customers.

Earlier in their career, Julia worked at Brix Networks as the Operations Manager - Finance & Administration, managing sales order processing and invoicing. Julia also prepared commission and bonus statements for employees with complex compensation plans. At Upland AccuRoute, they served as the Customer Service Manager, overseeing technical support, customer service, maintenance renewals, and installations.

Overall, Julia Doty has held various roles in sales operations and customer service, demonstrating their expertise in managing teams, advising sales strategies, and ensuring customer satisfaction.

Julia Doty attended Keene State College from 1987 to 1991, where they obtained their Bachelor of Arts (BA) degree. The field of study during their time at Keene State College is unspecified.

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  • Director, Global Field Operations

    December, 2020 - present

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