Tim Flinn

Tim Flinn has a diverse work experience in the field of customer success, analytics, and project management. Tim currently holds the position of VP, Customer Success at BrightEdge since May 2017. Prior to that, they worked at Tealeaf Technology, an IBM Company, where they served as the Head of Customer Analytics Services for North America from an unknown start date until an unknown end date. In this role, they led a team of 22 consultants and project managers, managed a revenue quota of $5 million, and directed onboarding and solution delivery for various product lines.

Before their role at Tealeaf Technology, Tim Flinn was the Practice Manager at the same company from March 2014 to December 2015. Tim managed a team of seven consultants and had a revenue quota of $3 million in consulting utilization. Tim also played a crucial role in scoping and selling services and training engagements, and acted as a technical expert during the sales process.

From September 2011 to March 2014, Tim Flinn worked as a Program Manager at Tealeaf Technology, where they managed customer experience management projects for retail, financial services, and energy companies. Tim also served as a technical account manager for strategic accounts. Prior to this role, they were a Customer Experience Consultant at Tealeaf Technology from an unknown start date until September 2011. In this role, they executed customer experience management projects for various websites and provided training and support to clients, partners, and employees.

Tim Flinn also has prior experience at Progress Software as a Principal Solutions Consultant for their EasyAsk product, working with retail and financial customers. Additionally, they have worked at Vignette as a Senior Field Engineer, where they championed wireless, collaboration, syndication, and aggregation products, providing industry and technical expertise. Tim also worked at OnDisplay as a Senior Field Engineer, implementing and conducting pilots for CenterStage products.

Overall, Tim Flinn has a strong background in customer success, analytics, and project management, with experience working in various leadership roles for reputable companies.

Tim Flinn earned a BSE degree in Materials Science and Engineering from the University of Pennsylvania. No specific start or end year was provided for their education at this institution.