Brighter Super
Nisha Varma possesses extensive experience in customer service and contact center management, currently serving as the Contact Centre Experience Manager at Brighter Super since August 2015, following roles as Team Leader and Senior Information Services Officer. Prior to this, Nisha worked at Bupa Australia & New Zealand from April 2008 to August 2015, where responsibilities included handling customer retention and resolutions as a Customer Care Specialist and Resolutions Consultant. Earlier experience includes supervising a telemarketing team at Wyndham Vacation Resorts Asia Pacific from April 2004 to March 2008. Nisha holds a Bachelor of Engineering in Computer Science and a RG146 Superannuation qualification from ASFA and SIGC respectively.
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