Brightflag enables organizations to take control of their legal spend with AI-powered software that’s easy to use and backed by proactive customer support. Brightflag processes billions of dollars of legal spend annually on behalf of its customers, resulting in hundreds of millions of dollars in savings and tens of thousands of hours in avoided administrative work. Founded in 2014, Brightflag serves a global community of in-house teams and their vendors from Dublin, New York, and Sydney.

Software

Brightflag

The Dublin office focuses on compliance, product development, sales, and legal operations to support EMEA initiatives.

Dublin

Brightflag's headquarters in New York, NY, United States

This department focuses on designing, developing, and maintaining software applications and systems.

Software Development

This department focuses on ensuring customer satisfaction and retention through effective support and engagement strategies.

Customer Success

This department focuses on managing client relationships, ensuring satisfaction, and driving sales growth.

Account Management

This department focuses on ensuring software quality through automation and manual testing practices.

Quality Assurance

The Customer Success Team at Brightflag is dedicated to ensuring that clients maximize the value of their AI-powered legal spend management software. This team provides proactive support, guidance, and resources to help customers streamline their legal processes, enhance user experience, and achieve significant cost savings. With a focus on building strong relationships, the team works closely with clients to address their unique needs and promote long-term success.

Customer Success Team

The Product Development Team at Brightflag is responsible for designing and enhancing the company’s AI-powered legal spend management software. They collaborate closely to gather user feedback, analyze market trends, and implement innovative features that streamline legal operations for clients. With their combined expertise in product management, data analysis, and user experience design, the team aims to deliver a robust and intuitive platform that maximizes savings and efficiency for in-house legal teams and their vendors.

People (15)

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Other teams

Customer Success

Account Management

Quality Assurance

Customer Success Team

Product Development Team