Scott Phillips

Scott Phillips is an experienced professional in customer success and service management, currently serving as Service Manager at Credera since June 2022, where responsibilities include managing customer engagements, ensuring service level agreements, and enhancing customer relationships through Quarterly Business Reviews. Previously, Scott held roles at Block Solutions and Unily as Client Success Manager, focusing on relationship management and driving client satisfaction. Additionally, during a tenure at UKCloud Ltd, Scott advanced from Customer Success Manager to Senior Customer Success Manager, overseeing complex solution deployments and customer onboarding. Earlier career experience includes technical support roles at MTI and Eggars School. Scott holds a BTEC in ICT and a BTEC in IT from Alton College.