Roderick O'Connor is a seasoned Customer Success executive currently serving as Vice President of Customer Success and Strategic Accounts at Brightidea. Previously, Roderick held the position of Director of Customer Success for Strategic Accounts at the same company, where they oversaw a $7 million book of business and contributed to the formation of the enterprise customer success function. Roderick's career includes roles as a Senior Account Manager at Brightidea, an Account Executive at Experian Data Quality and Western Union Business Solutions, and a Market Analyst at ContiTech. Roderick earned a Bachelor of Science degree in Business Administration with a focus on Marketing from California State University-Chico.
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