Jack has experience with closed-captioning production and operations dating to the 1980s, managing offline and real-time captioning production teams and coordinating the efforts of staff and freelance independent contractors to provide captioning for a wide array of producers and broadcasters. He assists BrightLeaf customers with setting up and managing offline and real-time captioning of events for in-person and remote audiences (including symposia, conferences, graduations, and sports events), television broadcasts, and live to the web.
Before joining BrightLeaf, Jack worked for the National Captioning Institute (1980-83, 1985-89) and the Media Access Group at WGBH (1990-2008), where he helped develop operational procedures and created captioning for network broadcasts, and opened and managed NCI's New York City captioning facility, which produced captioning for commercials as well as network and cable broadcasts. Jack also helped develop real-time captioning production of national and local news and sports broadcasts, initially under the aegis of the U.S. Department of Education and later independently, for the Media Access Group, eventually being named operations manager of the Group's real-time captioning office.
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