Tim Goodwill

Technical Support Manager at Brightpearl

Tim Goodwill has held various roles in the IT and customer service sectors. From 2021 to present, they have been employed by Brightpearl as Technical Support Manager and Technical Support Team Lead. From 2015 to 2021, they were employed by Dyson in the roles of Digital Support Analyst, Digital Content Administrator, Written Communications Advisor, and Customer Service Advisor. As Digital Support Analyst, they were responsible for developing and maintaining business and IT processes, chairing operational meetings, and managing high priority incidents. As Written Communications Advisor, they were responsible for liaising with customers and leading the connected products market coordinator team.

Tim Goodwill completed their GCSEs at Malmesbury School in 2010, earning 10 GCSEs including Mathematics and English. Tim then attended Malmesbury School Sixth Form from 2010-2012, where they earned A Levels in Mathematics, Financial Capability, Business Studies, and Film Studies. In 2012, they began their Bachelor of Arts in Business Administration at the University of Plymouth, which they completed in 2015. In July 2021, they obtained a Diversity Recruiting certification from LinkedIn.

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Previous companies

Dyson logo

Timeline

  • Technical Support Manager

    February, 2022 - present

  • Technical Support Team Lead

    July, 2021

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