Brenda O'Connell is a seasoned professional with extensive experience in program operations and management. Currently serving as a Program Operations Specialist at Brightspeed since March 2017, Brenda is responsible for project management and process improvement across multiple organizations, ensuring alignment and timely delivery of cross-functional system changes. Previous roles include Customer Service Support Specialist at CenturyLink, Executive Independent Consultant for Rodan + Fields, and various leadership positions at Directions Credit Union, where responsibilities encompassed information security, facility management, IT oversight, and operations for a multi-branch network. Brenda holds a Bachelor of Business Administration from Mount Vernon Nazarene University and has pursued coursework in project management, accounting, and banking.
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