Chad Laws is a highly motivated leader currently serving as a Sr. Manager in Contact Center Customer Care at Brightspeed. With over 20 years of coaching experience, Chad has a proven track record of driving results and creating high morale among team members. Previously, Chad held various roles at CenturyLink, including Supervisor, where they managed a team of up to 20 representatives and emphasized employee development and accountability. Chad also gained valuable experience at Lumen Technologies and Circuit City, consistently exceeding sales metrics and maintaining customer satisfaction.
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