Cierra S. is a CRM Specialist at Brightspeed, where responsibilities include building customized customer journeys using marketing cloud and optimizing Salesforce reports and automations to monitor key performance indicators. Previous experience includes roles as Sales Enablement Specialist and Marketing and Business Development Coordinator at Phase 3 Marketing and Communications, Operations Coordinator and Ticket Coordinator at World Racing Group, and Reservations Agent at Devil's Thumb Ranch Resort & Spa. Cierra also held positions as a Marketing and Events Intern at Beech Mountain Ski Resort, Summer Camp Counselor at Blowing Rock Parks and Recreation, Facility Supervisor and Weightroom Attendant at Appalachian State University Recreation, and Crew Leader at River Girl Fishing Company. Cierra holds a Bachelor of Science in Parks, Recreation and Leisure Studies from Appalachian State University and has completed education through Trailhead by Salesforce.
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