Erin Wilcox

Director, Customer Retention

Erin Wilcox is an organizational leader who excels in building high-performing teams through relationships, commitment, and trust. Currently serving as the Director of Customer Retention at Brightspeed, Erin has previously held significant roles including Director of Customer Retention at Cox Communications and Team Manager at Gateway. With a proven track record in change leadership and employee engagement, Erin has consistently exceeded organizational goals while fostering strong workplace cultures. Erin actively contributes to the community through involvement with nonprofit boards and local business initiatives, underscoring a commitment to ethical leadership and strategic excellence. Erin is pursuing a Bachelor of Science degree at the University of Central Oklahoma.

Location

Oklahoma City, United States

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