Jay Berglin has a diverse work experience primarily in the field of process analysis and engineering. Jay is currently serving as a Senior Lead Process Analyst at Brightspeed since October 2022. Prior to this, they held the same position at Lumen Technologies from September 2020 to October 2022. Before that, they worked at CenturyLink where they held the role of Senior Lead Process Analyst from October 2013 to September 2020 and Senior Engineer from April 2011 to October 2013. Jay started their career at US West as an OSP Tactical Planner from January 2001 to April 2011. Jay'searliest work experience was as an Installer Trainer at Yada Systems from January 1991 to January 2001.
Jay Berglin has a Certificate in Lean Applied to Business Process from the Haslam College of Business at the University of Tennessee, obtained in 2016. Jay also holds an Associate's Degree in Electrical and Electronics Engineering from Sanford-Brown College, earned from 1990 to 1992. In addition, Jay has a Bachelor's Degree in Developmental Psychology from the University of Minnesota, achieved from 1976 to 1981. Jay has obtained additional certifications in Walk Me Builder from WALK ME in April 2017 and in Change Management from Lynda.com in April 2017.
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