Karthik B is a ServiceNow ITSM Specialist currently serving as a ServiceNow Developer at Brightspeed since 2024. They previously held a similar role at Revature, where they contributed to large-scale applications focused on client interaction and streamlined ITSM and TSM processes. Karthik's expertise includes utilizing REST APIs, Flow Designer, and UI Builder to automate workflows and enhance system integration. They earned a Bachelor of Engineering in Computer Science from the Knowledge Institute of Technology in 2023, where they also gained hands-on experience through an internship that deepened their understanding of ServiceNow modules.
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