Kevin L. is a Director of Technology and Process Improvement at Brightspeed, with over 25 years of experience in telecommunications. They are skilled in leading teams to implement data-driven solutions that enhance customer support and drive business objectives. Previously, Kevin served as a Senior Manager at Lumen Technologies, overseeing engineers focused on remote diagnostics, and held various positions at Verizon, including Distinguished Member of the Technical Staff in Maintenance Engineering. Kevin earned a BS in Chemical Engineering from the University at Buffalo and an MBA from Long Island University.
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