Kim Johns currently serves as the VP of Operations Control Centers at Brightspeed since August 2022, following a prominent role as Director of Dispatch Operations at Lumen Technologies from April 2016 to August 2022, where responsibilities included ensuring dispatch efficiency for all products and services for CenturyLink customers. Kim holds a Master of Business Administration (M.B.A.) from Ottawa University, completed between 2008 and 2009, and an undergraduate degree from Saint Leo University, attained from 1996 to 1999.
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