Mary Brown

Mary Brown is an experienced professional in regulatory reporting and telecommunications support. Currently serving as an Operations Regulatory Reporting Investigator at Brightspeed, Mary previously held the position of Avaya Voice Tier 2 Support Lead at Citi, where responsibilities included support and problem-solving for various VoIP systems and connectivity issues. With a 29-year tenure at Verizon, Mary progressed from Operator to Network Specialist, focusing on network traffic management and FCC outage reporting. Additionally, Mary completed a brief role as an Avaya Network Support Specialist at The Judge Group. Mary holds two Associate's degrees in Business Administration and Management from the Indiana Institute of Technology.