Michael S. possesses extensive experience in network engineering and operations, currently serving as a Principal Network Engineer at Brightspeed since June 2023. Prior roles include Senior Engineer in Voice Engineering at Lumen Technologies, where responsibilities involved providing Technical Tier III Resolution for escalated customer issues, and NOC Manager at Teli, overseeing support operations and infrastructure management. Michael has also held engineering positions at CenturyLink and Conexiant Telecom, where expertise in VoIP, network diagnostics, and project management was developed. Additional roles include 911 InterOp Technician at MultiAlert911™, Senior Network Tier III Support Lead at Vitelity, and early positions in system administration. Michael holds a Bachelor of Science in Management Information Systems and various certifications in packet analysis and telecommunications.
This person is not in any teams
This person is not in any offices