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Scott Mason

Operations Service Manager

Scott Mason currently serves as Operations Service Manager at Brightspeed since July 2022, with previous experience as Sr. Operations Service Manager at Lumen Technologies and Sr. Post Sales Engineer/Service Manager at CenturyLink. At CenturyLink, responsibilities included providing technical support for 911 PSAP and various government and education clients, as well as managing installation and troubleshooting activities for enterprise customers. Scott Mason also held roles as Business Services Manager and Account Manager, focusing on customer retention and service expansion. Earlier experience includes positions at ANIXTER, INC and Nortel Networks, where duties involved managing channel accounts and engineering sales solutions. Scott Mason holds an Associate of Applied Science degree in Computer Science from J. Sargeant Reynolds Community College.

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