brightwheel’s mission is to transform early education for every educator, parent, and child — by giving teachers meaningfully more time with students each day, engaging parents in the development of their kids, and supporting the small businesses that make up the backbone of the $100 billion early education market.

Education

brightwheel

brightwheel's headquarters in San Francisco, CA, United States

This department focuses on facilitating and streamlining the onboarding process for customers to ensure a smooth transition and positive experience.

Customer Onboarding

The Customer Success & Onboarding Team at brightwheel is dedicated to ensuring educators and childcare providers experience seamless integration and maximum value from the company's early education platform. This team guides new customers through the onboarding process, provides ongoing support, and fosters strong relationships to enhance customer satisfaction and retention. By equipping users with the tools and knowledge they need, they empower educators to focus on what truly matters: the development of children.

Customer Success & Onboarding Team

The Sales Team at brightwheel is dedicated to driving growth by connecting educators, parents, and early education providers with innovative solutions that enhance learning experiences. They actively engage with prospective clients, manage relationships, and provide tailored support to ensure successful implementation of brightwheel's platform. Through strategic outreach and personalized service, the team empowers educational institutions and small businesses to thrive in the early education market.

Sales Team

This department is responsible for managing client relationships and driving revenue through the sale of products and services.

Sales Department

The Engineering and Development Team at brightwheel is responsible for designing, building, and maintaining the technology solutions that empower educators, engage parents, and support early education businesses. This diverse team of software engineers, data engineers, and site reliability experts collaborates to enhance the user experience and ensure the reliability and scalability of brightwheel’s platform, driving innovation in early education technology.

Engineering and Development Team

This department focuses on managing customer accounts and providing support and engagement to enhance customer satisfaction and retention.

People (17)

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Other teams

Customer Success & Onboarding Team

Sales Team

Sales Department

Engineering and Development Team

Customer Engagement