Ritesh Kumar is a ServiceNow Architect at Brillio, where they focus on ITSM and data analytics. With over 12 years of experience in implementing and managing ITSM tools, Ritesh has held various roles, including Consultant at Column Technologies and Remedy Developer at Standard Chartered Bank. They also served as Manager Data Analytics and Senior Manager, showcasing their expertise in the field. Prior to their current position, Ritesh was an Associate Software Engineer at CGI.
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