Samuel Bailey

Samuel Bailey is a seasoned professional with extensive experience in benefits and wellness programs, IT service management, and operations. Since August 2020, Samuel has served as a Sr. Manager for Benefits and Wellness Programs at Brillio, previously holding the position of Senior Manager for the IT Service Desk and IT Service Management. Prior experience includes a role as Manager of End User Services/Computing at HCL Technologies, where responsibilities encompassed directing operations and guiding teams to achieve service delivery goals. At CSC, Samuel served as Operations Manager and Process and Quality Manager, overseeing multiple accounts and managing service desk processes. Earlier roles include service desk analyst positions and leadership in technical services during tenure with the US Navy and Manpower.