Senthil Kumar is a Senior Director focused on Enterprise Platforms, specializing in Product Development and Engineering. Currently leading the ServiceNow & ITSM Tools Practice at Brillio, they previously held roles at Cognizant as an Enterprise Architect and at CSS Corp as a Solutions Architect. Senthil has extensive experience in ITIL processes, ServiceNow technology, and cloud service transformation, contributing significantly to operational excellence and process improvements. They hold a degree from Madras University and have published papers on ServiceNow processes.
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