Daniel L.

Daniel L. has over 20 years of work experience in various customer support and operations roles. In their most recent position as Vice President of Customer Support at Bringg, they are responsible for leading the customer support department. Prior to that, they served as the Director of Operations at Clicks Talent, where they managed promotions, customer escalations, and employee issues while providing leadership to the technical and marketing teams. Daniel has also held roles such as Director of Global Support at Yotpo, Head of Customer Support at Maple Holistics, and Manager of Executive Support & End User Services at Guardian Life. Throughout their career, Daniel has demonstrated expertise in customer experience management, IT support, and team leadership.

Daniel L. completed their Master of Business Administration (MBA) degree in Business Administration and Management, General from Strayer University between 2009 and 2011. Daniel also obtained a BA degree in Psychology from Touro University from 1996 to 1999. In addition to their formal education, Daniel L. received ITIL Foundations 3.0 certification from ITIL and completed Lean Six Sigma Champion Training.