Derrick Leatch

Derrick Leatch has extensive experience in customer service and team management, currently serving as Retention Manager at Brinks Home Security since June 2017. Prior to this role, Derrick held various positions at MONI Smart Security, including Supervisor of the Executive Response Team, where responsibilities included overseeing Consumer Affairs and enhancing customer resolution processes. Derrick's career began at CitiGroup, where assistance was provided for personal and home loan inquiries. Derrick also served as Customer Care Supervisor at MONI Smart Security, managing a team of customer care agents. Derrick holds a degree from Texas Southern University, completed between 1998 and 2001.