Doris Ojeda

Doris Ojeda has over two decades of experience in customer service, which has provided a deep understanding of the needs and challenges faced by clients. They served as Jefe de Atención Integral de Incidencias at MAPFRE from 2000 to 2016, focusing on optimizing customer experiences through effective complaint resolution. From 2016 to 2025, Doris held the position of Gerente de Servicio al Cliente at SERVICIO PANAMERICANO DE PROTECCION, and since 2016, they have been the Gerente Nacional de Servicios al Cliente at Brink’s Inc. Currently, Doris is the Gerente Nacional de Ventas at Servicio Panamericano de Protección, where they leverage their experience to deliver impactful solutions and build lasting business relationships. Doris earned a degree in Industrial Relations from Universidad Católica Andrés Bello between 1994 and 1999.