Ben Smith

Ben Smith is an aviation professional with over a decade of experience in sales, customer success, and product strategy, currently serving as the Head of Aftermarket at Britten-Norman. In this role, Ben leads the operational delivery of aftermarket services for the BN Islander fleet, focusing on revenue growth, customer satisfaction, and innovative digital solutions. Previously, Ben held positions at Garmin, where they achieved significant growth in the UK aftermarket avionics sales and developed strong relationships with dealers and fleet operators. Ben's early career included roles at Redline Aviation Security Ltd and RAF Reserves, where they honed skills in leadership and operational effectiveness. Ben earned a BSc Hons in Aerospace Technology with Pilot Studies from the University of Hertfordshire.