Wael Shoukry

Wael Shoukry is an experienced professional in change management and training, currently serving as a Change Management Coordinator at ITFAQ - Digital Labs since March 2022, where responsibilities include leading change initiatives and designing training programs. Concurrently, Wael Shoukry works as a Soft Skills Trainer for the Roads and Transport Authority, conducting Training Needs Analysis and developing training objectives. Previous roles encompass various training positions and quality analysis at notable companies such as Cupola Teleservices and Samsung Gulf, alongside customer service and administrative roles at Vodafone, Artemis Technologies, and Pioneers Holding Co. Wael Shoukry holds two Bachelor's degrees in Business Administration and Management, and Accounting and Finance from Benha University.