Ramzi M.

Ramzi M. is a Technical Support Specialist at Broadbean Technology since April 2023, providing bilingual support in French and English for customers in Europe. Previously, Ramzi served as an IT Support Engineer at ParentPay, delivering technical assistance across Europe and Asia while managing user accounts and licenses. At Délifrance, Ramzi worked as a Technical Support Analyst for Northern Europe, supporting internal users across multiple countries and managing IT systems and networks. As an Application and Implementation Support Consultant for Veezi, Ramzi offered consultancy to cinemas across the EMEA region, enhancing customer experience through feature testing. Ramzi began the career as a Second Line Support Engineer at Groupement des Mousquetaires, resolving EPOS-related incidents for stores in France and Belgium. Educational background includes a Bachelor of Technology in Computer Systems Networking and Telecommunications from Gefi.