Cristobal Perez

Cristobal Perez is a seasoned professional with extensive experience in technical support and customer success management, currently serving as a Support Delivery and Customer Success Manager for AIOps, DevOps, API, and SEC at Broadcom Inc. since November 2018. Prior to this role, Cristobal held various positions at CA Technologies for 18 years, including Support Delivery Manager and Principal Support Engineer, where responsibilities encompassed managing support teams, technical guidance, and overseeing the resolution of customer issues. Cristobal has also worked as a System Engineer and Pre-Sales/Services Manager at MAINT S.A. and has a strong foundation in mainframe systems from positions at Banco del Pacífico and IBM. Cristobal holds a degree in System Engineering from Universidad Superior Politécnica de Chimborazo and additional qualifications in finance and marketing.