Dan Marcus is an experienced IT professional currently serving as a Principal Customer Success Manager at Broadcom Inc., where they have worked since 2006. Dan has a proven track record of helping large enterprises maximize their investment in software solutions by enhancing customer satisfaction and reducing resolution times for major incidents. Previously, Dan held roles at CA Technologies, including Technical Support Engineer and Pre-Sales Technical Consultant, where they provided innovative solutions and support to clients. Dan holds a diploma in Business Studies with distinction from Richmond upon Thames College and is a graduate of the Leadership Development Program at CA Technologies.
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