Iain Waller

Iain Waller is an accomplished leader in customer success and operations with extensive experience in the technology and cybersecurity sectors. Currently serving as Director of Customer Success for the Americas at Broadcom, Iain manages a high-performing team overseeing customer success for major financial services clients, handling over a billion dollars in revenue. Previously, Iain held multiple roles at Symantec, including Vice President of Worldwide Premium Support and Customer Success and Senior Director of Operations, where Iain led significant service organizations focused on cybersecurity for large enterprises. Iain's career also includes leadership positions at MessageLabs and Brokat, where Iain developed expertise in account management and sales, alongside an entrepreneurial background managing restaurant businesses in Hong Kong.