Jim Bonnet is currently the Sustaining Engineering Manager at Broadcom, specializing in Cloud Secure WebGateway. With over 15 years of experience at Bluecoat, Symantec, and Broadcom, they have held various roles from front-line support to managing engineering teams, focusing on customer success and problem resolution. Prior to their tenure at Bluecoat, Jim worked as a Technical Support Engineer and Technical Account Manager at The SCO Group, where they managed service for Fortune 500 clients and delivered custom solutions. Jim holds a BA in Commercial Photography from Brooks Institute and an AA in General Education from Chabot College. Outside of work, they enjoy extensive cycling on back roads around Hollister, California.
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