Joanna Eaton

Joanna Eaton has extensive experience in customer service and support management, having held various leadership roles in well-known technology companies. At Broadcom, Joanna serves as the Global Escalation Management VCF and holds the position of Director at VMware. Previous experience includes serving as Team Leader for Support Renewals at Dell Software Group and working as Customer Support Manager at Cognotec Ltd. Additionally, Joanna began a career in customer service at YQ International, showcasing a solid foundation in client relations and support processes.