Joseph Chung

Joseph Chung is an experienced technical support and customer service professional, currently serving as a TSE at Broadcom since January 2024. Prior roles include TSE positions at VMware and Datrium, where Joseph led teams and provided industry-leading support for a range of technologies, including ESXi and networking. Joseph has a substantial background in technical support with previous positions at Nimble Storage, EMC, and Data Domain, focusing on hardware, RAID systems, and cloud products. An emphasis on documentation, knowledgebase creation, and mentoring new personnel is consistent throughout Joseph's career, which began in user support services at Columbia University. Joseph holds a BS in Biology from UCLA, complemented by education at Columbia University.