Junu Shrestha

Junu Shrestha is a seasoned Senior Technical Consultant at Broadcom, with extensive experience in technical account management and support. Prior roles include Strategic Technical Account Manager at Salesforce, where Junu managed high-priority customer support cases for enterprise clients, and Senior Technical Account Manager at Dell, providing comprehensive support throughout the product lifecycle while collaborating closely with product owners and agile teams. Additional experience encompasses roles as Senior Escalation Engineer and Staff Quality Assurance Test Engineer, focusing on customer feedback, team optimization, and technical troubleshooting. An educational foundation includes a Master's of Science in Cybersecurity & Data Science from the University of California, Berkeley, and a Master of Engineering in Computer Systems Networking and Telecommunications from San Jose State University.